TESTIMONIALS

What your neighbors are saying about our people, products, and service.

 
…a small token of my appreciation.
Thanks Floyd for being patient with me and making it all happen! Thanks (to the installers) for arriving on time and still doing a great job while giving me back most of my day. I appreciate you putting me at ease on how the pattern of the tile would be laid out. It’s just beautiful! Here’s a small token of my appreciation.
Felicia J.
Ellicott City, MD 21043

May 2018
 
 
What a great choice. The look is fantastic!
My wife and I decided to have the flooring in the entire house replaced. All hardwood on the 1st floor and carpet on the 2nd floor. We were skeptical on hardwood in the laundry room and kitchen but under the advice of Rick Engle (excellent sales rep.) we decided to proceed with wood floors throughout the first floor. What a great choice. The look is fantastic! The installers were true craftsmen. They removed and replaced 5 water appliances with absolutely no problems at all. They cut all wooden door frames 1″ higher to accommodate the new floor, and reworked the existing plywood subfloor so that all the “spongy” spots were repaired and one nasty elevation change between the kitchen and laundry room is non existent now. The oak 1/4 round really dresses up my existing baseboard. The carpet on the 2nd floor was a repeat of the success on the 1st floor. Again we relied on Rick’s experience on carpet color. I wanted one distinct color and my wife wanted totally different color. Rick suggested a carpet color based on the way “light” gleamed off the top of the carpet fibers. This was perfect to complement the new wood floor. Rick is terrific and very knowledgeable, the installers (both carpet and wood flooring ) were true professionals. But the wood floor mechanics were truly exceptional. The cost was affordable. Thank you very much.
Chris K.
Severn, MD 21144

May 2018
 
 
… a great experience …
Hi ~ I wanted to drop you a line to let you know what a great experience I had with Next Day Floors in Annapolis, MD. From the day I walked into the showroom to the actual installation, Brian and his team were fantastic. I felt he had my best interests in mind, and that my time was valuable. The installers were pleasant and did a really nice job. My carpeting looks and feels wonderful. Thanks for keeping customer service top of mind!
Jacki S.
Annapolis, MD 21401

April 2018
 
 
… thank you for the excellent work …
Irv, Just wanted to say thank you for the excellent work on our Luxury Vinyl Floors. Your service in the store and during visits to our home has been excellent. The floors were installed yesterday by Adam and his crew. The 3 of them were outstanding and as you can see from the pictures their workmanship is first class. Each of them couldn’t have been more friendly and professional. I was amazed at how fast they got these floors down and their clean up was immaculate. These floors gave us the exact “modern rustic” feel we were going for and provided instant value to our home. Looking forward to the carpet install tomorrow. Thank you!
Tim S.
Pasadena MD 21122

April 2018
 
 
Professional HARD workers!!!!!
Hi Donna it’s Bev I just want to let you know we had our carpets laid today. Walter and his brothers were here all day and were AMAZING! Professional HARD workers!!!!! Who ever is their manager please let them know. They have such a long way to drive home. Thank you again, hope to see you soon.
Beverly L.
White Hall MD 21161

March 2018
 
 
… the most positive experience …
Greg, I have to tell you that this was the most positive carpet buying and installation experience we have had and we have bought plenty of carpet. Ozzy was very professional and was here until 8 pm. He did a very good job. Thank you and we will def go to your store again.
Meredith V.
Annapolis MD 21401

February 2018
 
 
Love my living room and kitchen floors.
Thank you Next Day Floors. Your guys showed up on time and were done that evening. Happy that you were able to do this on a Saturday before I was getting off from vacation. Great job. They worked hard, they didn’t even take a break. Love my living room and kitchen floors.
Ingrid W.
Lothian MD 20711

February 2018
 
 
Thanks for a great job …
Butch, The guys stopped by and completed the job. Thanks for a great job and excellent customer service! ps – a couple of referrals came my way via email a few weeks ago and I gave you guys an excellent recommendation. Regards,
Joe P.
Washington DC

November 2017
 
 
Fantastic service!
Fantastic service! Neal came to my house to measure within 15 minutes of stopping by to order (my house was nearby). For the installation – he got the job done – pulling guys off of other jobs as I had a deadline to meet. The carpet was gorgeous and the installation top notch. This is my second time using them and I will go nowhere else in the future.
Christine J
Baltimore MD 21224

October 2017
 
 
… the hardwood floors look sensational.
I just wanted to follow up and let you know that the hardwood floors look sensational. They have completely transformed our home. Stefan and his crew did a marvelous job from start to finish. My experience from our initial meeting with Tom and the subsequent installation has been fantastic. If ever the need, please feel free to use my wife and I as a reference. I just wanted to let you know how wonderful the service in every aspect was.
Best regards,
Fred S.
Severn, MD

August 2017
 
 
… superb customer care skills.
Dear Theresa, You are the bestest! Thank you for your superb customer care skills. You are especially appreciated. It’s really nice working with you. Well done!
Klaire R.
Germantown, MD 20874

August 2017
flowers-testimonial
 
 
… I couldn’t be more pleased.
I just wanted to say thank you and to share a couple of pictures of new flooring and tread for the stairs. Both are absolutely beautiful and I couldn’t be more pleased. I cannot begin to thank Rick Engel and Adam enough for their excellent service and professionalism. They truly are the best of the best and you are very fortunate to have both represent Next Day Floors.
Susan T.
Severn, MD
 
 
A great experience.
We LOVE, LOVE, LOVE, LOVE the carpet!!! The installers were very nice and did a great job. I really appreciate your advice on carpet type because it is perfect. I will be stopping by soon to give you my family room size so I can start saving up! It was great working with you, Rick, and the installers. A great experience.
Kelly P.
Columbia, MD
 
 
… extremely professional and helpful.
Last week my husband and I went to the Merritt Boulevard store to order living room carpet. We were greeted by a young man named Chris. Chris was tending the store by himself at the time, but he managed to give us his undivided attention, being extremely professional and helpful. He also went above and beyond with his patience and gracious attitude when I ordered a certain product. He came to our home the next day to measure…I had asked him to bring some samples “just in case I want to change my mind.” Change my mind I did, to the tune of two or three times. He just politely accepted my ambiguity and said he understood. I finally made up my mind and he wrote up the order.
Geri B.
Baltimore, MD
 
 
… sincere thanks for the outstanding service …
We want to express our sincere thanks for the outstanding service provided by Bryan and his team with our carpet installation at our new home in Dumfries, VA. We couldn’t be happier with the finished product. From the moment we contacted Bryan, he was most helpful and very professional. He gave us a prompt appointment and showed us the variety of carpets that would work best for our home. His knowledge in the carpet business was paramount in our decision making.
Lance and Rosa M.
Delaplane, VA
 
 
We couldn’t be happier with the results!
We had the carpet replaced in two bedrooms of our condo. We couldn’t be happier with the results! Chrissie worked with us at the store in Annapolis, and was professional and delightful to work with. We made our choice and Chrissie came out that day to measure the rooms. The carpet was received in less than a week and installed less than a week later. I can’t compliment the installers enough. They were polite, professional, neat and clean. From start to finish the installation took about four hours and is beautiful.
Thomas S.
Annapolis, MD
 
 
Our floors look great …
Our floors look great and so does the carpet. After a few minor pieces to repair, we are happy to say we are happy with the whole house! Your crew, Stephen, Jay, and the other helpers did a great job. They are polite, very hard working, dependable, and are good at what they do. Very pleased with their work and would recommend these guys to anyone. Give those guys a well- deserved raise!
Karen and Ed M.
Baltimore, MD
 
 
… exceptional from start to finish.
My experience with Next Day Floors was exceptional from start to finish. Paula was our salesperson who helped with selecting the right carpeting for our basement/bedroom/steps project. She coordinated a Saturday installation to meet our needs. Our installer, Walter, was punctual, professional, neat, and one heck of a worker. He even went the extra mile to repair two steps prior to installing the carpeting. I would definitely recommend this company!!
Guy S.
Baltimore, MD
 
 
I just wanted to say “Thank you” again.
I just wanted to say “Thank you” again. You and your team got me out of a really bad situation I was in. The guy that did the measurements was right on time, not even a minute late. Your carpet guys were on time and done before I even had a chance to end my workday. They were neat, cleaned up after themselves and I did not have to even touch up one single spot on the freshly painted walls. You were correct when you said you had the best guys out there laying the carpet!!
Debbie B.
Baltimore, MD
 
 
… very professional, and did an excellent job!
The crew that did my installation on Friday was very professional, and did an excellent job! Thank you again for making this a very easy process, and it was a pleasure dealing with you all! Please don’t hesitate to let me know if there is anything you need from me, and I will definitely pass your information on if I know of anyone that is interested in carpet or floors.
Melanie S.
Baltimore, MD
 
 
I just wanted to say how pleased I am …
I just wanted to say how pleased I am with the floor your company installed for me. Nick Schweitzer was a great guy to work with, and the crew who did the install were very professional and courteous. Especially the team lead, Adam. My subfloor needed repair and he did a fantastic job getting it right and he laid out the floor exactly as I wanted. He also took the time to explain how to care for it. I will be needing flooring in the near future and will most definitely be contacting Nick when I am ready.
Brian K.
Westminster, MD
 
 
Everything is installed and we love it.
I want to say a huge “Thank You” for helping my husband and I in getting our flooring. Everything is installed and we love it. It was a pleasure working with Rick Engle and we plan to call him when we’re ready to start our spring projects. Thank you again.
Rosemary and Errol D.
Baltimore, MD
 
 
The carpet looks beautiful.
We appreciate all of the work that you did for us. You did it so well and quickly. The carpet looks beautiful. Thank you for all of your hard work.
Barbara and Pam K.
Pasadena, MD
 
 
We are very, very pleased …
We are very, very pleased with our shopping experience at your Next Day Floors showroom. Neil was our salesperson and he was absolutely wonderful. He led us in the right direction in picking out a high-quality laminate flooring. You were a joy to deal with. You also gave us 2 of your best installers, Mark and his son Ben. They were on time everyday, very sociable, took their time and paid attention to detail. They were even becoming fast friends with our dog. They did an excellent job.
Joe and Laura T.
Baltimore, MD
 
 
… and above all a great value
We stopped into the Glen Burnie Store location and were immediately greeted by Sales Rep Irv. He took care of us right away. We told him what we were looking for, he gave us several options to choose from and within a few minutes we were done! Never any pressure, purchase was fast, easy and above all a great value. Had terrible service from big box store (still waiting for them to call for a room measure) and will always make any future flooring purchase from Next Day Floors.
Diane J.
Millersville, MD
 
 
They did a beautiful job!!
This is written notification to let you know how quite pleased I am with the carpet, the carpet technicians went the extra mile of the way to make things just right. They did a beautiful job!! Special thanks to you for your professional services!! The carpet is truly a makeover for my home. Thank you for your patience in trying to choose the right carpet.
Margaret C.
Baltimore, MD