What your neighbors are saying about our people, products, and service.
Dear Theresa, You are the bestest! Thank you for your superb customer care skills. You are especially appreciated. It’s really nice working with you. Well done!
Germantown, MD 20874
I just wanted to say thank you and to share a couple of pictures of new flooring and tread for the stairs. Both are absolutely beautiful and I couldn’t be more pleased. I cannot begin to thank Rick Engel and Adam enough for their excellent service and professionalism. They truly are the best of the best and you are very fortunate to have both represent Next Day Floors.
We LOVE, LOVE, LOVE, LOVE the carpet!!! The installers were very nice and did a great job. I really appreciate your advice on carpet type because it is perfect. I will be stopping by soon to give you my family room size so I can start saving up! It was great working with you, Rick, and the installers. A great experience.
Last week my husband and I went to the Merritt Boulevard store to order living room carpet. We were greeted by a young man named Chris. Chris was tending the store by himself at the time, but he managed to give us his undivided attention, being extremely professional and helpful. He also went above and beyond with his patience and gracious attitude when I ordered a certain product. He came to our home the next day to measure…I had asked him to bring some samples “just in case I want to change my mind.” Change my mind I did, to the tune of two or three times. He just politely accepted my ambiguity and said he understood. I finally made up my mind and he wrote up the order.
We want to express our sincere thanks for the outstanding service provided by Bryan and his team with our carpet installation at our new home in Dumfries, VA. We couldn’t be happier with the finished product. From the moment we contacted Bryan, he was most helpful and very professional. He gave us a prompt appointment and showed us the variety of carpets that would work best for our home. His knowledge in the carpet business was paramount in our decision making.
Lance and Rosa M.
We had the carpet replaced in two bedrooms of our condo. We couldn’t be happier with the results! Chrissie worked with us at the store in Annapolis, and was professional and delightful to work with. We made our choice and Chrissie came out that day to measure the rooms. The carpet was received in less than a week and installed less than a week later. I can’t compliment the installers enough. They were polite, professional, neat and clean. From start to finish the installation took about four hours and is beautiful.
Our floors look great and so does the carpet. After a few minor pieces to repair, we are happy to say we are happy with the whole house! Your crew, Stephen, Jay, and the other helpers did a great job. They are polite, very hard working, dependable, and are good at what they do. Very pleased with their work and would recommend these guys to anyone. Give those guys a well- deserved raise!
Karen and Ed M.
My experience with Next Day Floors was exceptional from start to finish. Paula was our salesperson who helped with selecting the right carpeting for our basement/bedroom/steps project. She coordinated a Saturday installation to meet our needs. Our installer, Walter, was punctual, professional, neat, and one heck of a worker. He even went the extra mile to repair two steps prior to installing the carpeting. I would definitely recommend this company!!
I just wanted to say “Thank you” again. You and your team got me out of a really bad situation I was in. The guy that did the measurements was right on time, not even a minute late. Your carpet guys were on time and done before I even had a chance to end my workday. They were neat, cleaned up after themselves and I did not have to even touch up one single spot on the freshly painted walls. You were correct when you said you had the best guys out there laying the carpet!!
The crew that did my installation on Friday was very professional, and did an excellent job! Thank you again for making this a very easy process, and it was a pleasure dealing with you all! Please don’t hesitate to let me know if there is anything you need from me, and I will definitely pass your information on if I know of anyone that is interested in carpet or floors.
I just wanted to say how pleased I am with the floor your company installed for me. Nick Schweitzer was a great guy to work with, and the crew who did the install were very professional and courteous. Especially the team lead, Adam. My subfloor needed repair and he did a fantastic job getting it right and he laid out the floor exactly as I wanted. He also took the time to explain how to care for it. I will be needing flooring in the near future and will most definitely be contacting Nick when I am ready.
I want to say a huge “Thank You” for helping my husband and I in getting our flooring. Everything is installed and we love it. It was a pleasure working with Rick Engle and we plan to call him when we’re ready to start our spring projects. Thank you again.
Rosemary and Errol D.
We appreciate all of the work that you did for us. You did it so well and quickly. The carpet looks beautiful. Thank you for all of your hard work.
Barbara and Pam K.
We are very, very pleased with our shopping experience at your Next Day Floors showroom. Neil was our salesperson and he was absolutely wonderful. He led us in the right direction in picking out a high-quality laminate flooring. You were a joy to deal with. You also gave us 2 of your best installers, Mark and his son Ben. They were on time everyday, very sociable, took their time and paid attention to detail. They were even becoming fast friends with our dog. They did an excellent job.
Joe and Laura T.
We stopped into the Glen Burnie Store location and were immediately greeted by Sales Rep Irv. He took care of us right away. We told him what we were looking for, he gave us several options to choose from and within a few minutes we were done! Never any pressure, purchase was fast, easy and above all a great value. Had terrible service from big box store (still waiting for them to call for a room measure) and will always make any future flooring purchase from Next Day Floors.
This is written notification to let you know how quite pleased I am with the carpet, the carpet technicians went the extra mile of the way to make things just right. They did a beautiful job!!
Special thanks to you for your professional services!! The carpet is truly a makeover for my home. Thank you for your patience in trying to choose the right carpet.