TESTIMONIALS

What your neighbors are saying about our people, products, and service.

 
These guys were amazing.
These guys were amazing. From start to finish they were professional and so easy to work with. I would recommend them to anyone and when we have other flooring projects to do, they will be the first people we will return to. Thanks so much our kitchen floor looks amazing!
Robert C.
Reisterstown, MD 21136

December 2018
 
 
Great helpful sales staff …
Great helpful sales staff and terrific service installers. A real pleasure to work with. I’m going back for a new kitchen floor.
Julie G.
Annapolis, MD 21401

November 2018
 
 
The work was excellent …
We recently had a new floor installed in our kitchen. The work was excellent and the crew ( Danny & Ed ) explained everything they did and were very helpful. The outcome was great and we will be sure to use you again for any more work that we need done.
Larry P.
Glen Burnie, MD 21061

November 2018
 
 
… our salesman Tom was awesome and professional …
My parents just had new kitchen flooring installed recently and I bought carpet remnants for my new home. My parents absolutely love the high quality beautiful blue flooring! The carpet I bought was also very nice and the color blends very nicely with the decor in my home! Mario Brown did the installation for the flooring and he did an outstanding job and was very thorough! Also, our salesman Tom was awesome and professional and provided outstanding service to our family. The staff in general including manager Steve also were very helpful and approachable. I would highly recommend Next Day Floors Parkville to any family and friends!!
Lauren W.
Baltimore, MD 21230

November 2018
 
 
The installers were very excellent.
Tom at the store was most fun to work with, took care of our needs, and fit into our move schedule. The installers were very excellent. Great job all around.
Michael R.
Baltimore, MD 21236

October 2018
 
 
… professional and worked very hard …
Your crews were professional and worked very hard to accomplish my aim. (I loved the female worker. She WAS a worker) I enjoyed our conversations and would recommend your services again. It only shows “you can cut the mustard”. Lol
Anita H.
Arnold, MD 21012

September 2018
 
 
… on time and very professional.
I love my new flooring! The installation team was on time and very professional. Next Day Floors is the only place I would work with for my flooring needs. They are the BEST!!
Karen G.
Baltimore, MD 21208

September 2018
 
 
GREAT installation of hardwood floors …
GREAT installation of hardwood floors in my master bed & closet yesterday!!! The crew was great and they never stopped moving for a minute to get it done as quickly as possible. Thanks, Next Day Floors, for a great experience — I LOVE my new bedroom!!
Tracie T.
Easton, MD 21601

September 2018
 
 
… I received prompt and professional service.
It’s very unusual for me to take time to write management about a retail experience – whether satisfactory or not so much. The interaction would need to be an exception and in this case it has been. I am new to the Annapolis area. I recently purchased a new town home where the carpeting needed to be replaced. As is my habit, I researched online and visited three retailers. Your store on West Street was one of them. I had a sense of what I was looking for and needed guidance. Frank Werle was knowledgeable and patiently listened to my needs. My decision to purchase from Next Day floors was as much about the service and Frank’s attitude as it was the carpeting. Throughout the entire buying process I received prompt and professional service. Special care was made towards frequent and timely communication regarding delivery and installation. Unfortunately, the carpeting was delayed from the factory, and failed to meet the expected installation date – more than once. I found it very frustrating as I had painters, etc. lined up. Frank was empathetic and did everything in his power to ease my pain. He arranged for the old, smelly carpeting to be removed while we waited for my order. Which was helpful. When the carpeting was delayed again, Brian Lefevour contacted me to explain the situation and offered a discount to make the delay more tolerable. Frank stayed involved and was very attentive in updating me and arranging for installers when the carpeting finally arrived. I’m delighted with the finished product and very pleased I chose Next Day Floors. I certainly recommend your West Street store to others. Thanks for your time.
Lyn V.
Annapolis, MD 21403

August 2018
 
 
… we were treated excellently by the outstanding staff …
From the moment we walked into the showroom until the final installation of the carpet we were treated excellently by the outstanding staff at Next Day Floor. Mr. Dennis help us choose the best products for our needs by showing us a wide range of products and patiently allowed us to take our time to make the best choice in what we wanted. The management staff was great while processing the paperwork. The hardwood and carpet installers were fantastic. They were on time, professional, friendly and skilled craftsman who really knew their business. The hardwood in my kitchen look great and the carpet installed in the rest of the house looks amazing! To wrap up this review Next Day Floors provided a great product at an excellent price backed up by outstanding service with their installers! I highly recommend this store!!!
Dalton J.
Baltimore, MD 21239

August 2018
 
 
Nothing but good to say about the service …
Nothing but good to say about the service, the smiles, and the great experience that I have had in dealing with this business. The sales staff are friendly and helpful, especially John Schmelzer, who helped me decide on how to handle some difficult decisions. I had such a positive outcome several years ago with this company, that I returned recently for another excellent outcome. Thanks, John, and the rest of the staff.
Kathy D.
Baltimore, MD 21206

August 2018
 
 
… what a wonderful experience …
I just wanted to tell you what a wonderful experience I had at the Carpet Fair/Next Day Floors in the Parkville shopping center recently. I’ve bought my carpet from Carpet Fair for decades, but it’d been about 9 years since I replaced it and thought it was time. I had a wonderful conversation with John (I think that’s his name) … he was wonderful, the buying experience was wonderful, the installation experience was wonderful … and I meant to tell that to Jeff the last time he was here but forgot … so, for whatever it’s worth, I’m one very happy customer !!
Geri L.
Baltimore, MD 21214

August 2018
 
 
Dealing with Next Day Floors was a pleasurable experience.
Dealing with Next Day Floors was a pleasurable experience. Our sales rep, Tom, was very knowledgeable and helpful. He clearly explained all of our options and arranged an installation date that was agreeable to us. The installers were equally professional. They did a very neat job and even helped me move some furniture items before and after the installation.
Edward P.
Lutherville, MD 21093

July 2018
 
 
We appreciated Mr. McCloskey’s and store’s professionalism.
The Towson, MD Store (Store #10) of Next Day Floors will be doing the whole house carpeting for us. After visiting four carpet stores, the carpet we selected at Next Day Floors was really our second choice. However, the salesman we dealt with, Thomas McCloskey, was our first choice. We found him to be genuine, knowledgeable, professional and unassuming. No time during our dealings with him he exerted any undue pressure but always expressed his willingness to work with us for the mutual benefit. We appreciated Mr. McCloskey’s and store’s professionalism.
Dilip K.
Columbia, MD 21045

July 2018
 
 
Great people to work with …
Great people to work with, from sales to installation was excellent. Highly recommend.
Catherine M.
Easton, MD 21601

July 2018
 
 
We absolutely loved the carpet …
We absolutely loved the carpet we got from Next Day Floors Parkville, it was high quality, very plush and our experience with the store and installers was very pleasant. Our basement ended up with standing water a few months after we got the carpet and Thomas helped us place an insurance claim and get a great price on new carpet!!!!!!!!
Tara A.
Glen Burnie, MD 21061

July 2018
 
 
I recommend the services of our local Parkville store …
We went in today to make a remnant purchase and were met by Tom. He was knowledgeable, polite, personable and made our experience a good one. I recommend the services of our local Parkville store and it’s fine staff.
Anna R.
Baltimore, MD 21234

July 2018
 
 
They are best you will ever find in service and quality.
First of all let me tell you about Dave , John and the two excellent guys who install our floors. They are best you will ever find in service and quality. The price was so affordable and can’t be beat. I will definitely vouch for this company. Take my word for it all those other companies will never give you the service and quality for your hard earn money. Million thanks to Dave ,John and the two guys who didn’t even take a break installing our floor. What a team.
Ting L.
Baltimore, MD 21214

July 2018
 
 
… top notch professionals every step of the way,
We recently had a flood in our basement, that required revamping the flooring, as well as installing new carpet. While the restoration crew was quite awful and slow, the one bright spot of the entire ordeal was Next Day Floors, Parkville. We are new homeowners so the entire process was a learning experience , but I’m glad to have made the choice to trust Next Day for our needs. Tom and Steve were top notch professionals every step of the way, and maintained total communication throughout. I would’ve preferred working totally with them instead of that initial restoration crew. They even took off a bit of the total price than initially quoted based on measurements. Awesome company. God forbid we ever have another disaster like that in our basement or anywhere else, but if we do, we definitely are going to seek out Next Day.
Darrius H.
Baltimore, MD 21214

July 2018
 
 
I cannot speak highly enough of Next Day Floors!
I cannot speak highly enough of Next Day Floors! We had been carpet shopping for about a year and every place we shopped at, we either felt ripped off, treated poorly, etc. Next Day Floors replaced my grandma’s carpet first & after we saw the work they did there, we quoted our own basement. Needless to say they gave us an incredible & reasonable quote. Install was scheduled, they were on time, kind & did amazing work. I’ve never had a contractor or installer come to my home and not cause some level of damage to the home. These guys were flawless. Didn’t scratch our walls, didn’t ding our furniture, cleaned up after themselves, etc. The carpet looks great & we will definitely use them again for any flooring needs! Thanks guys!
Gaylen M.
Edgewater, MD 21037

June 2018
 
 
…a small token of my appreciation.
Thanks Floyd for being patient with me and making it all happen! Thanks (to the installers) for arriving on time and still doing a great job while giving me back most of my day. I appreciate you putting me at ease on how the pattern of the tile would be laid out. It’s just beautiful! Here’s a small token of my appreciation.
Felicia J.
Ellicott City, MD 21043

May 2018
 
 
What a great choice. The look is fantastic!
My wife and I decided to have the flooring in the entire house replaced. All hardwood on the 1st floor and carpet on the 2nd floor. We were skeptical on hardwood in the laundry room and kitchen but under the advice of Rick Engle (excellent sales rep.) we decided to proceed with wood floors throughout the first floor. What a great choice. The look is fantastic! The installers were true craftsmen. They removed and replaced 5 water appliances with absolutely no problems at all. They cut all wooden door frames 1″ higher to accommodate the new floor, and reworked the existing plywood subfloor so that all the “spongy” spots were repaired and one nasty elevation change between the kitchen and laundry room is non existent now. The oak 1/4 round really dresses up my existing baseboard. The carpet on the 2nd floor was a repeat of the success on the 1st floor. Again we relied on Rick’s experience on carpet color. I wanted one distinct color and my wife wanted totally different color. Rick suggested a carpet color based on the way “light” gleamed off the top of the carpet fibers. This was perfect to complement the new wood floor. Rick is terrific and very knowledgeable, the installers (both carpet and wood flooring ) were true professionals. But the wood floor mechanics were truly exceptional. The cost was affordable. Thank you very much.
Chris K.
Severn, MD 21144

May 2018
 
 
… a great experience …
Hi ~ I wanted to drop you a line to let you know what a great experience I had with Next Day Floors in Annapolis, MD. From the day I walked into the showroom to the actual installation, Brian and his team were fantastic. I felt he had my best interests in mind, and that my time was valuable. The installers were pleasant and did a really nice job. My carpeting looks and feels wonderful. Thanks for keeping customer service top of mind!
Jacki S.
Annapolis, MD 21401

April 2018
 
 
… thank you for the excellent work …
Irv, Just wanted to say thank you for the excellent work on our Luxury Vinyl Floors. Your service in the store and during visits to our home has been excellent. The floors were installed yesterday by Adam and his crew. The 3 of them were outstanding and as you can see from the pictures their workmanship is first class. Each of them couldn’t have been more friendly and professional. I was amazed at how fast they got these floors down and their clean up was immaculate. These floors gave us the exact “modern rustic” feel we were going for and provided instant value to our home. Looking forward to the carpet install tomorrow. Thank you!
Tim S.
Pasadena MD 21122

April 2018
 
 
Professional HARD workers!!!!!
Hi Donna it’s Bev I just want to let you know we had our carpets laid today. Walter and his brothers were here all day and were AMAZING! Professional HARD workers!!!!! Who ever is their manager please let them know. They have such a long way to drive home. Thank you again, hope to see you soon.
Beverly L.
White Hall MD 21161

March 2018
 
 
… the most positive experience …
Greg, I have to tell you that this was the most positive carpet buying and installation experience we have had and we have bought plenty of carpet. Ozzy was very professional and was here until 8 pm. He did a very good job. Thank you and we will def go to your store again.
Meredith V.
Annapolis MD 21401

February 2018
 
 
Love my living room and kitchen floors.
Thank you Next Day Floors. Your guys showed up on time and were done that evening. Happy that you were able to do this on a Saturday before I was getting off from vacation. Great job. They worked hard, they didn’t even take a break. Love my living room and kitchen floors.
Ingrid W.
Lothian MD 20711

February 2018
 
 
Thanks for a great job …
Butch, The guys stopped by and completed the job. Thanks for a great job and excellent customer service! ps – a couple of referrals came my way via email a few weeks ago and I gave you guys an excellent recommendation. Regards,
Joe P.
Washington DC

November 2017
 
 
Fantastic service!
Fantastic service! Neal came to my house to measure within 15 minutes of stopping by to order (my house was nearby). For the installation – he got the job done – pulling guys off of other jobs as I had a deadline to meet. The carpet was gorgeous and the installation top notch. This is my second time using them and I will go nowhere else in the future.
Christine J
Baltimore MD 21224

October 2017
 
 
… the hardwood floors look sensational.
I just wanted to follow up and let you know that the hardwood floors look sensational. They have completely transformed our home. Stefan and his crew did a marvelous job from start to finish. My experience from our initial meeting with Tom and the subsequent installation has been fantastic. If ever the need, please feel free to use my wife and I as a reference. I just wanted to let you know how wonderful the service in every aspect was.
Best regards,
Fred S.
Severn, MD

August 2017
 
 
… superb customer care skills.
Dear Theresa, You are the bestest! Thank you for your superb customer care skills. You are especially appreciated. It’s really nice working with you. Well done!
Klaire R.
Germantown, MD 20874

August 2017
flowers-testimonial
 
 
… I couldn’t be more pleased.
I just wanted to say thank you and to share a couple of pictures of new flooring and tread for the stairs. Both are absolutely beautiful and I couldn’t be more pleased. I cannot begin to thank Rick Engel and Adam enough for their excellent service and professionalism. They truly are the best of the best and you are very fortunate to have both represent Next Day Floors.
Susan T.
Severn, MD
 
 
A great experience.
We LOVE, LOVE, LOVE, LOVE the carpet!!! The installers were very nice and did a great job. I really appreciate your advice on carpet type because it is perfect. I will be stopping by soon to give you my family room size so I can start saving up! It was great working with you, Rick, and the installers. A great experience.
Kelly P.
Columbia, MD
 
 
… extremely professional and helpful.
Last week my husband and I went to the Merritt Boulevard store to order living room carpet. We were greeted by a young man named Chris. Chris was tending the store by himself at the time, but he managed to give us his undivided attention, being extremely professional and helpful. He also went above and beyond with his patience and gracious attitude when I ordered a certain product. He came to our home the next day to measure…I had asked him to bring some samples “just in case I want to change my mind.” Change my mind I did, to the tune of two or three times. He just politely accepted my ambiguity and said he understood. I finally made up my mind and he wrote up the order.
Geri B.
Baltimore, MD
 
 
… sincere thanks for the outstanding service …
We want to express our sincere thanks for the outstanding service provided by Bryan and his team with our carpet installation at our new home in Dumfries, VA. We couldn’t be happier with the finished product. From the moment we contacted Bryan, he was most helpful and very professional. He gave us a prompt appointment and showed us the variety of carpets that would work best for our home. His knowledge in the carpet business was paramount in our decision making.
Lance and Rosa M.
Delaplane, VA
 
 
We couldn’t be happier with the results!
We had the carpet replaced in two bedrooms of our condo. We couldn’t be happier with the results! Chrissie worked with us at the store in Annapolis, and was professional and delightful to work with. We made our choice and Chrissie came out that day to measure the rooms. The carpet was received in less than a week and installed less than a week later. I can’t compliment the installers enough. They were polite, professional, neat and clean. From start to finish the installation took about four hours and is beautiful.
Thomas S.
Annapolis, MD
 
 
Our floors look great …
Our floors look great and so does the carpet. After a few minor pieces to repair, we are happy to say we are happy with the whole house! Your crew, Stephen, Jay, and the other helpers did a great job. They are polite, very hard working, dependable, and are good at what they do. Very pleased with their work and would recommend these guys to anyone. Give those guys a well- deserved raise!
Karen and Ed M.
Baltimore, MD
 
 
… exceptional from start to finish.
My experience with Next Day Floors was exceptional from start to finish. Paula was our salesperson who helped with selecting the right carpeting for our basement/bedroom/steps project. She coordinated a Saturday installation to meet our needs. Our installer, Walter, was punctual, professional, neat, and one heck of a worker. He even went the extra mile to repair two steps prior to installing the carpeting. I would definitely recommend this company!!
Guy S.
Baltimore, MD
 
 
I just wanted to say “Thank you” again.
I just wanted to say “Thank you” again. You and your team got me out of a really bad situation I was in. The guy that did the measurements was right on time, not even a minute late. Your carpet guys were on time and done before I even had a chance to end my workday. They were neat, cleaned up after themselves and I did not have to even touch up one single spot on the freshly painted walls. You were correct when you said you had the best guys out there laying the carpet!!
Debbie B.
Baltimore, MD
 
 
… very professional, and did an excellent job!
The crew that did my installation on Friday was very professional, and did an excellent job! Thank you again for making this a very easy process, and it was a pleasure dealing with you all! Please don’t hesitate to let me know if there is anything you need from me, and I will definitely pass your information on if I know of anyone that is interested in carpet or floors.
Melanie S.
Baltimore, MD
 
 
I just wanted to say how pleased I am …
I just wanted to say how pleased I am with the floor your company installed for me. Nick Schweitzer was a great guy to work with, and the crew who did the install were very professional and courteous. Especially the team lead, Adam. My subfloor needed repair and he did a fantastic job getting it right and he laid out the floor exactly as I wanted. He also took the time to explain how to care for it. I will be needing flooring in the near future and will most definitely be contacting Nick when I am ready.
Brian K.
Westminster, MD
 
 
Everything is installed and we love it.
I want to say a huge “Thank You” for helping my husband and I in getting our flooring. Everything is installed and we love it. It was a pleasure working with Rick Engle and we plan to call him when we’re ready to start our spring projects. Thank you again.
Rosemary and Errol D.
Baltimore, MD
 
 
The carpet looks beautiful.
We appreciate all of the work that you did for us. You did it so well and quickly. The carpet looks beautiful. Thank you for all of your hard work.
Barbara and Pam K.
Pasadena, MD
 
 
We are very, very pleased …
We are very, very pleased with our shopping experience at your Next Day Floors showroom. Neil was our salesperson and he was absolutely wonderful. He led us in the right direction in picking out a high-quality laminate flooring. You were a joy to deal with. You also gave us 2 of your best installers, Mark and his son Ben. They were on time everyday, very sociable, took their time and paid attention to detail. They were even becoming fast friends with our dog. They did an excellent job.
Joe and Laura T.
Baltimore, MD
 
 
… and above all a great value
We stopped into the Glen Burnie Store location and were immediately greeted by Sales Rep Irv. He took care of us right away. We told him what we were looking for, he gave us several options to choose from and within a few minutes we were done! Never any pressure, purchase was fast, easy and above all a great value. Had terrible service from big box store (still waiting for them to call for a room measure) and will always make any future flooring purchase from Next Day Floors.
Diane J.
Millersville, MD
 
 
They did a beautiful job!!
This is written notification to let you know how quite pleased I am with the carpet, the carpet technicians went the extra mile of the way to make things just right. They did a beautiful job!! Special thanks to you for your professional services!! The carpet is truly a makeover for my home. Thank you for your patience in trying to choose the right carpet.
Margaret C.
Baltimore, MD